You can name the receiver by going into the Contour 2 receiver settings. I recently was offered Cox complete care but I declined. When SAP is available for a show, the program description in the Program I think that translates to the Pace XG2 and is the same as my box. Unfortunately, in 15 years of Cox service - this is probably the 5th box I have had. True and is probably the case because OP wrote, recognizing the input, and input would be the Input Select on the remote to inventory what's connected to the TV. Mar 15, 2024 · A Contour HD box is included with every TV plan, and this set-top box gives you access to on-demand content and streaming apps. Sometimes it has to reboot 2-3 times before it comes back on. One day I called support to have my cable reduced to Cox TV Economy. Enter the Cox User ID and password. The first would never power on, the second worked for a couple weeks then would not repond to the remote and the picture was very dark, third one lasted about 4 hours before it froze and would only show a blue screen. Once that happens, the remote will turn on my TV and sound bar but not the cable box, and the box won’t turn on manually with its power button either. The below table provides the different available power save options. Or create a personalized internet plan and add Panoramic Wifi for. Highlight Volume Control and press the SELECT button. No Replies Be the first to reply. Why isn't my Contour box working? A quick reboot might fix it – just unplug the power cord from the wall, wait about 20 seconds, then plug it back in. Features: • Stream live content from all the channels in your subscription. 1. Contour box shuts off automatically. That day my minibox stopped showing channels above 27. Channel works fine. 5. Highlight the Gear Icon and press the OK button. What make/model do you have? @rich2 Hi Rich2, are you currently having any issues with the Contour 2 device at all? -Kevin M. After over 30 years with Cox this year has been a nightmare. Use the steps below to turn Voice Guidance on or off. Result: A dialog box displays. Somewhere between the ONT and the Mini Box should be an amplifier. Use the down arrow to highlight Device Settings, and then press OK. Roku has a extremely simple interface. Control your devices. providing live sports in 4K almost every day from Fox sports (NFL, NCAA Basketball and football) , ESPN (NCAA Football and basketball), NBC SN (EPL Soccer) . Bundle Internet and Panoramic Wifi with features like 24/7 advanced tech support (Cox Complete Care) for more peace of mind, and you’ll get extra monthly savings plus 24-month price stability. I have seen on this forum a suggestion that a Comcast box would work for Cox Contour, but there is a long list of Comcast boxes on the Slingbox setup site and none of them seem to work. Still getting the no signal message. Cables, etc are all fine. Step 2. A mini-box isn't an advanced receiver. Press the Contour button on your remote to pull up the Main Menu. Mini Box. Selecting the HDTV Input. Press Select to begin the Channel Scan. It's slow because Contour is not a good streamer. Learn how to watch, delete, stop, or recover an Apr 17, 2023 · Yes, as long as you are using a Cox Panoramic Modem. help@cox. This range is basically the standards for cable TV. Do one of the following. If RCA remains on, try another code 6. Page 11 MINI BOX User’s Manual An actionable item has a SELECT button at the end of the highlight bar. Result: The receiver and remote are paired. We have replaced it twice with the same problem. Use the Up or Down Arrow button to highlight the Voice Guidance On / Off dialog box. It's possible that the IR sensor on your receiver isn't functioning properly. Related Content. As pictured above, the top view shows the Cox logo on the top of the device. I have one tv with the contour box and three with the mini boxes. Use the Up, Down, Right or Left Arrow buttons on the remote to highlight the name of the program, and then press the Info button. I'd like to be able to control the volume using the volume button on the XR11-RF remote. Yes it happens on all the Cox mini boxes (three separate boxes) but the audio/video distortion isn't on the same channels. If you keep the HDMI connected, you can still Secondary Audio Programming (SAP) is a secondary audio stream that a broadcaster may choose to transmit for television programs. Then some times it just powers off and I have to go disconnect the power and reconnect the power connection to get it to turn back on . Press the VIDEO SOURCE or INPUT button on the Cox remote to switch from one video input source to another. Set your default DVR. As far as watching cable-TV without a Contour box, the answer is no because, as with all providers, Cox encrypts its programming, so you need to My contour dvr and the mini boxes are loosing signal freezing and resetting. I have rebooted the router, the main Contour Box, checked all connections to ensure correct Mini contour box I have had tv service for 2 weeks now and will be on my third mini client box tomorrow. Non-serviceable message displays if Contour 2 is not available in service area. Streaming on your mobile devices and computer is included for free. Get TV Show and Movie Recommendations Step 3. One solution I have heard is to just use With the new and improved MyAccount portal from Cox Business, you’re in control. I don't think blue or green means anything other than the box is receiving power. I have to reboot my contour box. Press POWER button 5. Depth: 5. So I got my contour 1 box and a minibox for . Discover new shows and old favorites with the Cox Channel Guide. Enter code 4. That minor delay isn't an issue for me. Zoom and stretch features in the Aspect Ratio settings menu can be used to adjust the picture and remove the black bars. Learn more. My other boxes are working fine. Stretching and zooming may distort the image or cut off some of the picture. I observed that the screen display size was formatted larger than the TV screen itself: parts of the picture was "off the sides" of the TV screen. First, connect the coax cable to an active cable outlet and to the "Cable from Wall" port on the Mini Box. Nov 23, 2021 · New installation with 32" Roku TV and Cox mini-box. Problems with my mini box. Note: Advertising within the guide is normal and will appear on every 10 lines. I thought blue vs. Use your arrow keys to highlight Device Settings, then press Ok. With the receiver and TV or audio device on, press and hold the Setup button on the remote for three seconds, until the red LED on the remote turns green. Why does the contour MiniBox (MPXID01) only connect to my TV via coax and not by HDMI? my LG TV claims it is HD 1080p/1080i I cannot find anywhere on cox. If you are unable to change the video input source with the Cox remote control, use the remote control that came with your HDTV. Enter your four-digit PIN. Press the SEL/OK button. Cox needed to stop subscribers from "cutting-the-cord" so instead of trying to beat the enormously-popular online services (streaming), Cox join them by putting steaming apps on their cable-boxes as well as marketing Internet-connect cable-boxes. Contributor. Just use the locator in the upper-right corner of the page to pick your Cox market. Give it 10 minutes or so to reboot. The LED on the remote flashes. Does not seem to affect reception but what does it mean? Apr 29, 2024 · Cox Contour DVR. Reply You can try to reset your cable box from your Cox account to cancel the current update and reload the software. That number changed on the new 2 remote. The Cox Contour DVR is one of the best DVRs on the market. Cox has been trying to update software since early this morning. Press and release. Press and hold the SETUP button on the Cox remote until the POWER button blinks twice. So here’s what you need to know before you subscribe! Additional Contour TV Box costs $8. 50 per Contour box. $15. Highlight Device Settings, press OK. Apr 18, 2024 · Cox Contour TV and internet bundles start at $111. 50/month for one year (then increases by $4/month) for Starter plans; $20/month for Preferred plans; $30/month for Ultimate plans. Here's how: Power on the TV and Cox receiver. If Volume and Mute don't work, try another code Contour TV Host Box: Contour 2 TV HD Receiver: English and Spanish Version (PDF) Contour TV Client Box: Contour 2 TV Client: English and Spanish Version (PDF) Cox TV Record 6 Box: Contour 1 TV Rec6 DVR: English and Spanish Version (PDF) English and Spanish Version (PDF) Cox TV Record 2 Box: Contour 1 TV Rec2 DVR (G6) Contour 1 TV Rec2 DVR (G7 The mini boxes are equipped with a HDMI port on the back on them as well as a coaxial port. Just had my cable installed Monday and got 4 Contour boxes. For the Contour Voice Remote XR11 or Contour Remote XR5, press and hold the Setup button on the remote until the red LED on the remote turns green. The non DVR minibox signal does not change and continues to work. I have basic functions (channel change, volume change and off/on) working using code 1756, I think I remember this correctly. Width: 5. Use our alphabetical guide below to quickly find the channel you are looking for. Choose a movie or episode and select Watch. doesn't seem to make any difference so maybe they aren't overheating. Power bar (Blue light) on Contour Box only flashes, unplugged the power cord and plugged it back in and nothing still the same. For an audio device, enter 9 - 9 - 2. Highlight Device Name, press OK. Cox Support Forum Moderator. Recorded programs on a DVR can't be watched with a mini-box. Please email your full name and address to cox. Use the following instructions to name your Contour receiver. Turn on the cable receiver and HDTV. With the Contour Program guide, you can find out when a show or movie will be on again and review program information. When i turned off the power to test the remote and turned it back on all I got was no connection. The Apple TV+ app is a subscription-based Included with your Cox Business services, it’s all right at your fingertips anytime, anywhere. Use the down arrow to highlight Power Preferences, and then press OK. com that explains minimum TV compatibility requirements for contour 2. com. I then asked the young man if he had any there with a clock - although, he was very nice Flashing Power bar. Unplug the power from the box for 30 seconds and then plug it back in. if your looking for 4K sports and events DirecTV is the leader . Easily configure key features and settings like voicemail and call forwarding. 4. Three dots indicate a series recording has been set up. Requirements: Use either the Digital Audio, SP/DIF, or Optical Audio port on the back of the cable receiver. A message displays if you are eligible but not subscribed to Contour 2. Record up to 6 shows and store 500 hours: $20/mo. Apple TV+ is a streaming service featuring Apple Originals, including award-winning series, compelling dramas, groundbreaking documentaries, kids’ entertainment, and comedies, with new Apple Originals added every month. I was in the hospital for a while and looked forward to coming home and watching my taped shows. No light. Definition. Solution. Again, this happens only at night. Wired vs Wireless Box. Without that modem you won't be able to use a wireless cable box. There were about 15 that didn’t record. A subscription to any level of Cox Residential Internet service and Contour TV or Contour Mar 7, 2024 · Contour Cloud vs DVR. New Contributor. Slow blink. I chatted with Cox and she set a signal thru which did not change the picture. Requirements: Any level of Cox Internet service. Learn how to record TV shows and movies with a Cox DVR, so you can watch programs whenever you want. Use the voice command feature of your remote to quickly search for content. Press the TV button once on the Cox remote. Then connect the HDMI cord to your TV and the Mini Box. The Contour DVR service allows you to record live TV and scheduled series programs. If I watched both at the same time, the Contour receiver would just be an on-going instant replay. Press the arrow keys on the remote to navigate through the Guide. Major Sports events have also been available in 4K including: World Cup, Olympics, World Series , Super Bowl (last year via Cox Mini Box I got an email telling me that all of my tvs that did not have a cable box will have to have this "Cox mini box" in order to continue receiving service after November. 00/mo. It started like this. Depending on the type of program you have selected, use the Arrow Apr 25, 2023 · Found it - The TiVo EDGE for Cable, TiVo BOLT+, TiVo BOLT VOX 1TB v2 DVRs and TiVo Roamio Pro/Plus DVRs are intended for use with digital cable systems only and do not work with external cable boxes, analog cable, or over-the-air antennas. Note: You must be in a Cox market to view any channel lineup. each. Turn on your TV. See how it works. I have heard of some people getting the boxes to work wired/ethernet with their own router but YMMV. Important: All over-the-top (OTT) apps count towards your Cox service data usage. You can also try connecting your Contour box to another cable outlet in your home. I have a HDMI to audio adapter connected to Logitech speakers. The information we have locates the IR sensor on the Pace XiD receiver on the far left side of the front panel (when facing the front of the box). When I reset at the main box this dictates the time the mini box will now reset. Costs to consider: Installation cost: $75. Press the CONTOUR button to display the Main Menu. The COX Mini Box Scam. Nov 27, 2023 · Though your first Contour Cox TV box is included in your subscription, Cox offers a few choices as you pick your TV equipment. 00 per month. Some say you need the MoCA adapter inside the gateway for the Video over IP connection while others say you don't need MoCA Every 12 hours the mini box resets. You said, "There is an AC adaptor connected to the coax" so I assumed this AC adapter is near the Mini Box. And see what channels are included with each cable TV package. Use the below information to troubleshoot issues related to streaming apps on Contour TV and Contour Stream Player. Honored Contributor III. The color of the remote LED indicates whether the remote is operating in To begin adjusting Parental Control features complete the following steps: Press the CONTOUR button on your remote control. I had channel 12 on my mini box before and now it won't Bruce. Access the menu by pressing Contour on your Cox voice remote. 1. HDMI delivers digital stereo. Hi everyone! I have been having issues with the DVR on the Contour HD box (the one with the clock) refusing to play recorded shows and clearing all the recordings nightly during the update. Highlight Fixed and press the SELECT button. 11". Press the arrow buttons to highlight Settings, then press OK. However, if you want to switch devices with the Contour remote, you have to use its HDMI Input button. For more information, refer to Understanding Data Usage. Shop TV plans. Result: The indicator light blinks and then turns off. My main Contour box is in the Living Room. Result: A message displays on a black screen indicating the scan is in progress. Review additional tips and troubleshooting steps at the end Use the Up, Down, Rightor Left Arrowbutton on the remote to highlight the name of the program, and press theInfobutton. Jan 9, 2020 · Follow our easy tutorial on how to install and set-up your Cox Wireless 4K Contour Stream Player. This is one of the main reasons why cox users face these errors. If your TV does not turn off, or if the mini box is not working with your TV, follow these It's easy to stream TV anytime, anywhere on your laptop or computer. 4 years ago. 50/mo. The Contour Voice Remote can be programmed for TVs and audio devices, and pairs with Contour 2 receivers to enable aim free control. If your TV doesn't have an HDMI port, then you can use another coax cable instead. • Access your entire Cox On Demand library. green might have to do with Power Preference (Power Saver) but after tinkering with my settings, the LED stayed blue no matter the preference. She said the "cloud" part only ensures that when you swap out a box, you don't lose your recordings, and you cannot watch them except through a Cox receiver. Press and hold until blinks twice, then release. Anyway, when I went to the local Cox store I was told the boxes with clocks are being “phased out”. Only thing on my screen is ,"Welcome, Bienvenido,Bienvenue. With Auto Detect, Contour will negotiate with your audio device for the best format from within the range of 2-channel Stereo to Dolby Digital 5. When recordings are scheduled a single red dot indicates a single program is recording. With Expert Mode, Contour will disable negotiation and just pass through the audio data to your audio device. Nov 17, 2023 · Over the past few days, we've developed an issue whereby our cable box works fine during the day -- with it being on and off for hours at a time -- but when we wake up in the morning the box is shut down and we need to reboot. When I power on, the TV goes to the home screen and I have to use the TV remote to select Cable Box as input then I see cable tv input. On the Cox remote, press the B button to access the Help Menu. I turned on my secondary TV which uses the Cox Contour 2 mini box. I had, myself moved from the old DVR to the Contour2 and used the old number for my Samsung. If you computer has a HDMI port, you can connect the cable box to your computer & watch TV on it. Just installed a new wireless mini box and have had issues from the beginning. TV Cox Contour TV Premium Channels Max™, Paramount+ with SHOWTIME®, STARZ®, MGM+® & Cinemax® Channel Packs NFL RedZone, MLB Extra Innings, Latino, Movies and more! Contour Stream Player TV Starter Plan TV / Streaming Features Your mini box remote not only controls your mini box, it can also be programmed to control your TV. Slingbox worked fine with the old Cox system. 91". With traditional cable, you are limited to the channels included in your package, often resulting in a large number of channels that you never watch. 5 years ago. Find out what channel your favorite networks appear on for your local area. I have disconnected the box from power and tv and intend to take it to the Cox office next week. Access the Main Menu. 00 per month, which is OK, considering you get 75+ live channels and high-speed internet. Keep seeing message that update is in progress. Press and release the VOL + button, the POWER button will blink two times. Depending on the type of program you have selected, use the Arrowbuttons to highlight Series Info or Movie Info and press OK. Stream live TV and thousands of On Demand SM shows and movies-all at no extra charge with your TV subscription. I just spent an hour on the phone with Cox, bouncing between 6 representatives, and the final one told me that Cox's Cloud DVR doesn't let you view recorded shows except on a Cox box. Cox TV offers six different add-on packs to spiff up your channel line-up. Apr 10, 2023 · Call Cox at 1-844-719-0028 and speak to a rep about available options. But I cannot find a compatible box/remote on the Slingbox web site for connecting the new Contour system and remote. Press and hold SETUP 2. You don't turn it on/off or reboot it. YL1200200 AC adaptor for mini box. My Mini box stopped receiving, so I exchanged it at the Cox store Still does not work There is an AC adaptor connected to the coax, and if unplugged, all DVR boxes stop working Questions: 1: Why does the Mini box require it in the 1st place 2: How does Contour know the adaptor is unplugged and stop working? 3 Contour box freezes. Scroll to the On Demand SM tab and press OK. The receiver is connected to the TV using an HDMI, select this setting. Tune your TV to channel 3 or 4 and ensure the toggle switch on the Mini Box Nov 6, 2022 · The errors in Cox Mini Box happen due to connection issues between cables and the configuration of the mini box. Press the Channel Up button repeatedly until the TV or device turns off. Press the Down arrow until the Channel Scan option is highlighted, then press Select. 3. TV Cox Contour TV Premium Channels Max™, Paramount+ with SHOWTIME®, STARZ®, MGM+® & Cinemax® Channel Packs NFL RedZone, MLB Extra Innings, Latino, Movies and more! Contour Stream Player TV Starter Plan TV / Streaming Features ekhawaii. So what are you waiting for? Watch TV now. You should still be able to receive access through either their website or the app on a mobile device with just regular TV Essential but would need a Contour 2 receiver or a Contour stream player in order to be able to watch the Peacock app directly through a cable box. View your balance and schedule payments. On another note, you now have 4 Contour2 It should be noted that your TV and other ancillary items are most likely IR controlled and need "line of sight" to work. Enter 0991. TV Starter includes local broadcast, government, education, and shopping channels, plus over 50 commercial-free Music Choice channels. Your box needs to be connected to an active cable outlet to work. When I hooked up the box in my son's room, I actually have less channels than I did without the box. My setup is different from the OP's. Highlight Audio & Video and press the SELECT button. The Cox box is RF. " I don't know about the flashing, but the Welcome is a reboot. Had the software updated by a tech person during a chat session which did not solve the problem. If you are constantly seeing the errors, there is the possibility that something is going wrong with either the configuration or cable connections of the Cox Mini Box. Only way to get it back is to unplug and MINI BOX User’s Manual nAvigAtion When in the Guide, use the UP or DOWN arrows or the CHANNEL UP or CHANNEL DOWN buttons to scroll through the listings. The receiver is OFF or in power save mode. Make sure your device is connected to your Cox Wi-Fi network, and log into the Cox Contour TV app with your Cox account credentials. Now EVERYDAY my contour box freezes. Never miss another show again. chwdr3. This started a few weeks ago randomly now seems to happen daily. . The HDMI option appears only when the cable receiver is connected to your system using an HDMI cable. From my research, it seems like this is a known problem and has existed for several years. DVR fee: $13. There is an option to just turn it off. Connected to the Contour mini-box is a Samsung T37F LED Monitor which has no audio. Perform a health check on your services and reset your equipment. With the exception of music channels and some like the ones in the METV range. The table below describes the LED power indicator status on the receiver. • Search by shows, movies, networks, sports, news, and more. Choose a name from the drop down list, press OK. Replaced the mini box from the Cox store and the new box requires rebooting almost every time afte the tv is cut off. You can see it connecting to Cox when it has "No signal" (which seems to happen a lot), but that's not a reboot. Select an On Demand SM option at the top of the screen (TV, Movies, Kids, Sports, Music, Lifestyle, Networks, etc. I have had nothing but problems with the cox DVR. Voice command – When the remote is paired to a receiver, you can search TV listings and On Demand, find a recorded show, change channels, set a recording, and more, with just your voice. 2. I know it is the mini box because my TV gives me a NO SIGNAL box . Visit the page to shop top TV packages with Internet and more. The following solutions will support and assist with your recordings. It may take up to 10 minutes to fully reset. Press the CONTOUR button on the RX-11 remote. One of the mini boxes does not seem to be working. An icon or black dot May 31, 2024 · Hello, my contour box (with a clock) stopped working 2 days ago. Included with your Cox Business services, it’s all right at your fingertips anytime, anywhere. Contour Voice Remote / Contour Remote. The green light bar on the Contour cable box has begun to blink intermittently. The full TV Starter channel lineup is available here. Press the Contour button on your remote. If you want high-quality DVR service, Cox has three tiers that cover the needs of most TV fans: Record up to 2 shows simultaneously and store 250 hours of HD content: $10/mo. MiniBoxTears. If you continue to have difficulties, please email my team at cox. I was only using about 10%. Note: Visually impaired customers can press the B button a second time to go directly to Voice Guidance option. Press the down arrow button to highlight Parental Controls, then press OK. If the program is available in High Definition and Apr 24, 2024 · Cox TV add-on packs: $10–$12/mo. On one, it automatically shuts off after 15 minutes. I had to walk around the house and turn off other boxes 1. . I have unplugged and plugged it back in but the light still does not come on. You can test this by using your Contour remote. After programming it and the remote and programming the remote to the tv the box decided to just not work at all. Not all formats are available on all TVs. LED State. 1080p Wide - for 1080p HDTV monitor with widescreen 16: A client does have a host, but a mini-box isn't a client. Press and hold until the TV turns off, then release. Access Settings by using your arrow keys to highlight the gear icon, then press Ok. Each costs either $10 or $12 per month, but if you get the Sports and Info Pack, Sports Pack 2, Movie Pack, or Variety Pack, you’ll get the Bonus Pack included at no extra cost. Swipe right from the left edge, or tap the Menu Result: The highlight bar moves to the middle pane of the menu. Note POWER button blinks 3. I assume a Cox tech installed an amplifier in your home because your TV signal out of the ONT is weak and needed a boost. 7 years ago. Contour TV prices start as low as $50. Use the arrow buttons to highlight the gear icon, and then press OK. The receiver may be booting but no failure exists. Below are the different format resolution options. There is nothing wrong with my connections!! From the ONT, you can trace via wires to each device. Then try to schedule a new recording. ). Get DVR support. Cox Community; TV; Forum Discussion. All the boxes get warm to the touch. Reply. I can continue watching whatever I was watching but can not change channels or control the DVR. After the Channel Scan completes, a Height: 0. This stream may include an audio track in another language (such as French or Spanish), or descriptive narration for the visually-impaired. Any solutions? The suggestion by PJS2 is the best place to start when experiencing issues with your cable box. Contour 2 Mini Box. Not only is it convenient to have everything in one place, but you'll also get a voice remote to make your TV experience smoother. Additionally, you can set favorites and filters to view only specific channels or types of programming. NBC, CW, Fox, ABC, CBS, PBS and C-Span are a few of the popular channels included. Plug in the Mini Box. I have a Contour mini-box in my kitchen. Review the active and inactive ports, connection diagrams, and other specifications of the Arris Xi6 HD wireless receiver. When they problems are happening though power cycling the box for 60 secs. Perhaps connect an even simpler "home screen" to the TV. I will try that thank you! If that doesn't work try unplugging the cable box power cord for 60 seconds. Note: Prior to starting ensure that both the mini box and TV are powered on. On the other hand, Cox Contour TV offers a wide variety of channels and on-demand content Add Cox Panoramic Wifi for your internet needs. Press and hold the SEL/OK and the MUTE buttons until the indicator light turns on. 10 years ago Dutch5820. After choosing a plan, you’ll have the option to configure your TV equipment, DVR service and channel packs. For a TV, enter 9-9-1. maybe you need to re-program the Contour remote and re-check the instructions that give the numeric number for the Samsung. Press the Contour Menu button. cox. One of the following will display: Programming undercard displays while content loads. I can be watching TV and the Box shuts off , sometimes it shuts off and then the power light starts cycling on and off then starts a reset cycle . *You may need to sign in with your Cox User ID. Plugged into surge protector. You’ve the choice between Contour HD Box and Wireless 4K Contour Box — fee is same for both. My mini-box and Contour 1 receiver are synced, but they're currently about 12 seconds delayed from the same channel on https://watchtv. Additional equipment fees: $10 for DVR; $8. Double blink. Recordings were missed due to “the dvr being full”. Locate a TV show or movie by browsing in the guide or On Demand menu or by using the Search functions. May 17, 2022 · 80251. I guess my question should have read: What can the Mini Box do on the Internet? why the splutter, mine is on the primary receiver? co-ax goes directly to mini! I thought you have the Wireless 4K Contour Stream Player (s)? Sep 18, 2023 · One of the biggest advantages of Cox Contour TV over traditional cable is its extensive content selection. cq zm ul ko bq yv we su oy bd